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Setting the right marketing objectives is a critical part of positioning your company for success as a new year begins. Ideally, these should be SMART goals – those which are specific, measurable, achievable, relevant and time-bound. In that sense, enhancing your omnichannel marketing strategy using local inventory ads (LIAs) may be the smartest goal of all.

Even amid ongoing economic turbulence and supply chain disruption, for example, it’s easy to see how using LIAs aligns perfectly with the SMART goal framework:

Specific

Rather than run campaigns focused simply the broadest possible reach, Local inventory ads allow you to target specific products at the consumers who are searching within the vicinity of your physical locations.

Measurable

As retailers who have already worked with Highstreet.io to implement LIAs have learned, the results of these campaigns can be directly attributed to critical marketing metrics (more on that below).

Achievable

With a partner like Highstreet.io, LIAs can be set up and run without adding to the workload of marketing teams who already have enough on their plates. In fact, using product feed management to power LIA campaigns can reduce manual and repetitive tasks.

Relevant

LIAs are relevant to any retailer that wants to increase revenues and lower their costs of acquiring customers. As for shoppers, LIAs represents the most relevant marketing imaginable because they only see what’s in stock.

Time-bound

When you’ve optimized your product feeds for LIAs, they can change as frequently as necessary to ensure available inventory is always front and center in search results.

Making the most of Google Local Inventory Ads

 

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As a trusted Google partner, Highstreet.io has a proven track record in helping online sellers maximize their marketing budget and deliver increased value for their business.

There’s also no question that taking a local approach to omnichannel marketing is essential. According to recent research, 81% of consumers used Google to evaluate local businesses in 2021, compared with 63% the year before.

If Local inventory ads are new to you, here are three best practices to consider as you get started:

1. Identify the metrics where LIAs can move the needle

Ultimately, marketing is about enticing customers to make a purchase and encouraging them to come back again. LIAs allow you to analyze results at an even more granular level, however. While the metrics that matter can vary from one business to another, some of the common areas where LIAs have proved transformative include:

  • Average increase in online conversation rates
  • Increase in mobile sales
  • Increase in store visits
  • Lower cost per store visit
  • Lift in in-store visits at constant store visit rate
  • Lift in offline revenue from traffic driven by local inventory ads
  • Increase in return-on-ad-spend (ROAS)

As 2023 begins, talk with your team about where you’ll want to focus in terms of monitoring marketing performance, and talk to experts like Highstreet.io about how to act upon the data.

2. Optimize marketing for the complete customer journey

For some consumers, the path to purchase is pretty linear. They look for an item they want on Google, see a local inventory ad showcasing the product they want, then visit a nearby store to buy it.

In other cases, shoppers will place orders online and reserve items to be picked up later. There are also consumers will be shopping on their smartphones while they’re already in a store, comparing pricing and selection among competing brands.

LIAs offer options to tailor your marketing based on all these journeys, and others. You can promote inventory that can be conveniently picked up on the same day, for instance, or “pickup later” items that will show up in search results with the specific date they’re available.

LIAs can also help guide customers towards their preferred fulfillment experiences, whether it’s buy online, pickup in store (BOPIS), click-and-collect and more.

3. Build a Local Inventory Ads partnership that keeps your business current and competitive

LIAs have evolved considerably since they were first introduced, and Google continues to provide additional features and functionality.

In the past year, for example, the company has begun offering formats such as navigational ads that are shown when drivers are using Google Maps. “Similar Places” LIAs, meanwhile, can ensure your stores show up when consumers are looking for products at a competitor that has closed for the day.

The most valuable marketing partnership is therefore not limited to providing a seamless process for setting up LIAs, onboarding and offering support. Instead, successful retailers work with Highstreet.io to explore new opportunities to fine-tune campaigns based on new formats, features and the unique needs of each business.

Learn more about how to use LIAs to make 2023 your most successful year yet – online, offline and everywhere in between. Contact us to speak with a feed management professional today.